This document informs you of the additional terms and conditions on which you may make use of www.crewise.com ("our site") as a property owner or agent (an "Advertiser") placing advertisements on our site. If there is an inconsistency between any of the provisions of these additional terms and conditions ("User Agreement") and the Terms of Use, the provisions of the User Agreement shall prevail.
Please read the User Agreement thoroughly before using our site. By advertising on our site, you indicate that you accept the User Agreement.
Information about us
Our site is operated by Crewise Ltd, trading as holidayaccommodationdirectory ("we", "us"). We are registered in England and Wales under company number 5000001 and have our registered office at Scottish Mutual House, 35 Peter Street Manchester M2 5BG in the United Kingdom.
We are an advertising service for Advertisers and an accommodation search facility for other users of our site ("Crewise Member or users"). We have absolutely no involvement in the booking process or transaction, although we may provide advertisers with additional information on bookings from Crewise Members and users to enable the transaction between Advertiser and Crewise Member or users. It is the sole responsibility of the Advertiser to be eligible to rent the property and the sole responsibility of the Crewise Member or users to pay for the rental.
Rules for advertising
By advertising on our site and by providing information to us, you agree to the following:
Eligibility to advertise
To provide upon request from us proof of personal identification, proof of ownership of the property advertised on our site and proof of authority to list the property.
Prior to activation of an advertisement all content that you submit is subject to our approval. As part of that process and in an ongoing capacity we reserve the right to review and amend content and photographs you supply. Payment must be paid before activation of the advertising.
Multiple properties
That a property advertisement on our site pertains to one holiday unit, not multiple units, nor an example of properties in a certain region. Only one unit should be represented in an advertisement unless prior permission has been given by us. We reserve the right to amend any property adverts not adhering to this policy.
Availability calendar accuracy
It is a requirement of your advertising contract with us that your availability calendar accurately reflects the availability for the advertised property at the time the calendar is updated. Misrepresentation of availability of the advertised property is misleading to site users. We reserve the right to withdraw the calendar facility or terminate the advertisements concerned, without refund, where we believe calendars to be misleading. If you do would prefer not to have this facility we can delete the availability calendar from your listing.
Availability calendar updating
In line with the above paragraph, we recommend that calendars are updated on a weekly basis. However, our minimum requirement is that calendars are updated at least once a month. This includes confirming if there have been no changes in that period. Failure to provide the minimum frequency of updates will affect advert performance and the user search experience. We reserve the right to withdraw the calendar facility from adverts where availability is considerably out of date. Adverts that repeatedly fail to meet this minimum requirement could be terminated without refund.
Termination of an advertisement
If we receive substantiated complaints from any number of site users about a specific advertisement misrepresenting the property, or its surroundings, or the inappropriate behavior of an Advertiser, then we reserve the right to remove the advertisement without notice, and retain payment;
If an Advertiser attempts to enter unsuitable material into the online database, or persistently misuses the online systems, we reserve the right to remove the associated advertisement from our site. Full payment will be retained;
We reserve the right to refuse or remove any advertisement from our site that we consider unsuitable, incomplete or misleading, and will not be liable for any expense in so doing;
We reserve the right to refuse any advertisement from our site where the content fails to meet our
If an Advertiser wishes to have their advertisement removed from our site before the end of their subscription, this will be done as soon as we receive formal notice from the Advertiser by email or using the 'Contact Us' page, quoting their Advertiser ID Full name of the advertise.
No refunds will be given
If an Advertiser is in breach of these terms we may remove the advertisement from our site without notice and without refund.
External links
We reserve the right to remove from advertisements both email addresses and links to external websites which either do not conform to the guidelines provided, or which we feel are not appropriate, or act against the interests of us or our Advertisers. The ultimate responsibility and authority for determining the aforementioned rests solely with us. Should an Advertiser add a link or email address without consent, re-add a link or email address after its removal or remove reciprocated links from their website, we reserve the right to cancel their advertising without refund.
Payment details
No Advertisements will be activated without payment.
If payment is being made by credit or debit card this can be processed online by Barclay Payment Services our online card payment provider or by paypal
If you are sending a cheque please address it to: Crewise 5 Overbrook drive Prestwich Manchester M250AB.
For payments made to us by bank transfer and/or in a foreign currency, an admin fee of £10 will be applied in order to cover the bank charges incurred.
Advertisements can be paid for on an annual basis No 'cooling off period' applies beyond the first year or first quarter of advertising.
We are legally required to charge VAT on our fees at 17.5% to Advertisers who are either resident in the UK or who are private individuals resident in the EU.
If you are an Advertiser resident outside the EU, VAT will not be charged as our services are outside the scope of UK VAT when provided to you.
If you are an EU resident Advertiser (except in the UK) and if you confirm that you are "in business", we will not charge UK VAT on our fees.
In business", for this purpose, means that you rent property on a regular basis to generate income.
EU residents (except UK)
By confirming you are "in business" you may be required to account for VAT on our fees in your local jurisdiction. Residency is interpreted for VAT purposes as the country where the individual has set up home and is in employment.
Refund policy
We provide an advertising service rather than a physical product. We offer a 'cooling off period' of seven working days wherein an Advertiser may cancel the requested advertising by email to info@crewise.com or by use of the 'Contact Us' form on our site (stating the Advertiser ID or Advertiser's password and full name). The 'cooling off period' applies to the initial advertising period only; it cannot be applied beyond the first year or first quarter of advertising. An administration fee will be changed of £50.00 per accommodation, regardless of the time.
Changes to pricing and conditions
We reserve the right to change the rates and conditions without notice. Any new rates will be applicable immediately for all new advertisements and renewals for both new and existing Advertisers.
Information you provide us
We will not be responsible, or liable to any third party, for the content or accuracy of any materials which you upload to our site or information you provide to us or any user of our site.
Your waiver and indemnity
Your contract for the rental of any property you list on our site is directly with the user of our site and we are not a party to that contract.
In recognition of this, you agree to waive any claim you may have against us that is in any way connected with a dispute you have with a user of our site; and compensate us for any losses or liability suffered as a result of any claim against us by a user of our site or any other third party in relation to your dealings with users of our site and third parties.
Our liability and responsibility
We act merely as an advertising service through which you can advertise properties to users of our site and we make no representations or warranties regarding the capacity of any user of our site to make a booking with you.
To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
Invalidity
If a provision of these Terms of Use (or part of any provision) is found illegal, invalid or unenforceable; the enforceability of any other part of these Terms of Use will not be affected.
Variations
We may revise these Terms of Use at any time by amending this page or by publishing notices elsewhere on our site.
Notices
Any notices that you wish to send us should be emailed to infro@crewise.com any notices that we may wish to draw to your attention to will be displayed on our site or through our newsletter communications.
We may change our privacy policy from time to time as we add new services or in response to changes in the law or our commercial arrangements. Any changes to our policy will be posted on this page.
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